We have recently seen an uptick of fraud attempts involving internet banking and fraudsters requesting gift cards from customers. The fraudster gains access to the customer’s computer and then high jacks their internet banking credentials. They then tell the customer they will deposit money into their account ,and that they should go purchase gift cards and mail them to the fraudster.
They do not put any money into the account, but instead transfer the funds from a different account, making it appear as if the funds have been deposited. They will move funds around until it becomes confusing and appears they have deposited funds into the customer’s account. The fraudster may even go so far as to create a fake statement showing the fake deposit.
These fraudsters are relentless and will continue to contact you over and over until they get what they are after. They may even use threatening language to get you to comply.
Below are a few simple guidelines you should follow to protect yourself:
- If you receive an unsolicited call wanting access to your computer, do not give them access.
- Do not log into internet banking if another person has access to your computer.
- Purchase your software or virus protection from a known, reputable vendor.
- Verify transactions with the bank if you feel something isn’t correct on your account.
- Do not purchase gift cards for any type of payment.
- If you feel that your computer has been compromised, have it professionally checked and cleaned for any malware or viruses.
- Lastly, if you feel your internet banking has been compromised please contact the bank to change your account credentials.